Anti-Spam Policy

iPlayedX is committed to responsible email and SMS communication practices. We comply with the CAN-SPAM Act, TCPA, and other applicable anti-spam regulations.

What Emails We Send

Transactional Emails (Required)

• Order confirmations and updates
• Design approval notifications
• Shipping confirmations and tracking information
• Account security and password reset emails
• Customer service responses

Marketing Emails (Optional)

• Promotional offers and discounts
• New product announcements
• Newsletter and tips
• Abandoned cart reminders

Your Consent

Transactional Emails: By creating an account and placing an order, you consent to receive necessary transactional communications.

Marketing Emails: We only send marketing emails to users who have:

• Explicitly opted in during signup
• Subscribed through our website
• Made a purchase and did not opt out

How to Unsubscribe

You can opt out of marketing emails at any time:

• Click the "Unsubscribe" link at the bottom of any marketing email
• Update your notification preferences in your account
• Email us at unsubscribe@iplayedx.com
• Reply "STOP" to any SMS message

Note: You cannot unsubscribe from essential transactional emails related to your orders.

Our Promise

• We will never sell or rent your email address
• We will honor unsubscribe requests within 10 business days
• All marketing emails include a clear unsubscribe link
• We include our physical mailing address in all emails
• We will not send deceptive subject lines or false headers
• We maintain accurate email lists and remove bounced addresses

SMS/Text Messages

We send SMS notifications only to users who have provided their phone number and opted in. Message and data rates may apply. Reply STOP to opt out at any time.

Report Spam

If you receive spam claiming to be from iPlayedX or have concerns about our email practices:

Contact Us