iPlayedX ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Personal Information
- Name, email address, phone number
- Shipping and billing addresses
- Payment information (processed securely through Stripe/PayPal)
- Account credentials
- Order history and preferences
Automatically Collected Information
- IP address, browser type, and device information
- Pages visited and time spent on site
- Referring websites and search terms
- Cookies and similar tracking technologies
How We Use Your Information
- Process and fulfill your custom jersey orders
- Communicate with you about your order status
- Assign you to a designer agent and facilitate design collaboration
- Process payments and prevent fraud
- Send marketing communications (with your consent)
- Improve our website, products, and services
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Payment processors (Stripe, PayPal), shipping carriers, email services (SendGrid), SMS providers (ClickSend)
- Designer Agents: Information necessary to create your custom jersey
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for all data transmission
- Encrypted storage of sensitive data
- PCI DSS compliance for payment processing
- Regular security audits and updates
- Access controls and authentication requirements
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Receive your data in a portable format
- Restriction: Limit how we use your information
To exercise these rights, contact us at privacy@iplayedx.com
Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings. Note that disabling cookies may limit functionality.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
International Users
Your information may be transferred to and processed in the United States. By using our services, you consent to this transfer. We comply with applicable data protection laws, including GDPR for EU users.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice. Continued use after changes constitutes acceptance.
Contact Us
For questions about this Privacy Policy or our data practices:
Email: privacy@iplayedx.com
Phone: (555) 123-4567
Mail: iPlayedX Privacy Team, 123 Sports Ave, Los Angeles, CA 90001
Related Policies: GDPR Compliance | California Privacy Rights | Do Not Sell My Information